COMMONLY ASKED QUESTIONS

HOW CAN I GET COMPENSATION IF THE STRING LIGHT I RECEIVE IS BROKEN?

If you find that the string lights is broken when you receive it, please contact us and we will give you a new one.

HOW LONG WILL THE BATTERIES WORK?

Usually normal 3AA batteries will last over a month. Really depends on battery itself.

HOW DO YOU PROGRAM THE TIMER FOR THOSE FAIRY LIGHT?

The string light will be on for 8hrs once you click the timer button. And after 16hrs it will turn on automatically for another 8hrs. So 24 hrs count as a cycle.

WHAT KIND OF BATTERIES DOES THE REMOTE TAKE?

This remote control copper string light needs lithium battery CR2025 for remote controler.

FAQ: FAQ